Cheng Zhiyuan, don't give him a deep look. "Mr. Ye's plan is good, but if Xingfan builds an online shopping mall program, it will be very troublesome. I don't know whether users will like or dislike such a program.

If it is implemented on a large scale at the beginning, it will probably affect the reputation of Xingfan.com. "

Ye Feng smiled slightly. "General Manager Cheng’s worry is not unreasonable. It is indeed unrealistic to implement it nationwide from the beginning. Why not? Our Yuanfeng Group started in Nanjiang Province. We first set a small area in each county and city in Nanjiang Province. Do do do experiments.

If the experiment results are good, it will not be too late to implement it vigorously. Of course, we will pay for the development and maintenance of the mall, but once the mall is developed and undertaken by us, it must be maintained by our technicians from the Yuanfeng Group.

You need to send some technicians to Yuanfeng for technical maintenance with us. When our cooperative relationship ends in the future, all rights and interests of this mall will be returned to Xingfan. "

Cheng Zhiyuan clapped his hands and applauded. "Mr. Ye, I am really young and promising. I agree with your proposal and your plan. I have read it all just now. The conditions you gave are so generous that I can't refuse. I hope we can cooperate happily.

Both of us signed this contract, and the development plan of Yuanfeng and Xingfan's online mall port will be officially implemented starting next week. "

After the two parties signed, Cheng Zhiyuan stood up and reached out to Ye Feng.

Ye Feng quickly shook Cheng Zhiyuan's hand excitedly. "Thank you very much Mr. Cheng for a pleasant cooperation."

Being able to successfully cooperate with Xingfan this time was an unexpected gain for Ye Feng. He really wanted to thank Ye Yun when he talked about it. If he hadn’t accidentally revealed Xingfan’s situation, he wouldn’t have been so smooth. Take down Cheng Zhiyuan.

The most important thing is that Ye Yun is too tight on Xingfan, so at this moment, if you don’t want to be acquired by the Ye Group, cooperating with him is the best choice. First, they don’t want to pay for it, and second, they can get a profit Li, thirdly, it can drain them, why not do it?

Ye Feng couldn't wait to take the night plane back to Guangcheng, and held a leadership meeting early the next morning to pass on the good news.

This good news made Cheng Yan speechless for a moment with excitement.

"Mr. Ye, how did you persuade Mr. Xingfan to cooperate with us? Their attitude was so perfunctory before. You went to a game and successfully signed the contract. Isn't that incredible?"

Seeing her shocked look, Ye Feng smiled disapprovingly.

"Perhaps Xingfan is always moved by my sincerity, so I want to tell everyone in the company that there is nothing you can't do in this world if you work hard.

Now our development project in Xingfan's online mall will officially start next week, and Xingfan will send technicians to guide the construction, so the workload of the network development department will be very heavy.

Xu Ran, you are fully responsible for this matter. Vice President Cheng is responsible for supervising the progress of the project. Don't make any mistakes. Although this mall is only implemented in the counties and cities of Nanjiang Province, we must take it very seriously. .

The commodity management department and the transportation department are also actively cooperating with the delivery and distribution of goods. Our goal is that customers can buy the goods in our Yuanfeng Mall without leaving home. However, at the current experimental stage, we mainly use electrical appliances as the Lord.

After all, for things like fresh fruit, when the technology is not mature enough, it is best not to try it first. If the electrical mall does a good job, we will not only open the national market, but also develop an online fresh fruit market.

Do you have any suggestions for the construction of an online mall? "Ye Feng's eyes cast his sight on everyone present.

"Mr. Ye, the online shopping mall now focuses on electrical appliances. I would like to ask, after customers place an order online, who will handle these orders? And where are these products shipped from? Is it shipped directly from various stores or from Yuanfeng? Delivery from our warehouse? Who will pack these goods? How should customers return and exchange them if they are not satisfied?"

Everyone rushed forward their thoughts and opinions, and Ye Feng realized that he was really happy too early, and that there were substantive problems that had not been solved before his eyes.

Ye Feng thought for a while, then continued to ask. "Everyone's opinions are very good, so now please think about it carefully, how can we solve these problems in the most reasonable way?

Let’s start with the warehouse management department. Do you think it’s better to ship the goods directly from the warehouse or the store? "

The manager of the library management department stood up. "Mr. Ye, I think if the online shopping mall wants to develop for a long time, it is best to ship from the warehouse. This can ensure the quality and quality of the goods to the greatest extent, and the goods in each store are shipped from the warehouse regularly and quantitatively. Shipping from the store will affect the inventory of the store, especially when the online shopping mall is doing well.

It may be in short supply. If the store is out of stock, it will affect the store’s business. Therefore, it is not advisable to ship goods from the store. "

Ye Feng smiled approvingly. "What you said is very reasonable, so the library management department has become a department that is responsible for the online store's inbound and outbound packaging statistics, and let them be mainly responsible for the online store's packaging and export work.

Others will not mess around with their work because of the online shopping mall. The warehouse management department has decided this for the time being. As for the return and exchange, I think we can promise to return the goods within seven days without charging any fees, allowing customers to return the goods to the warehouse.

At present, several counties and cities in the experiment have our logistics. If you choose our logistics return, you can get free shipping. In this way, customers can also have more peace of mind and choose us Yuanfeng without worries.

Another point is that since you are operating an online shopping mall, you must set up an online customer service department as soon as possible to be responsible for receiving online customer consultation and ordering instructions. Many people have never contacted this kind of work.

Vice President Cheng, you first select a few people who are good at computer operations in the company. If it doesn't work, you will immediately recruit a group outside. This online customer service department is very important.

When choosing people, you must pay attention to not only computer operations, but also a stable personality. Although we don’t meet with customers at all, in case the customer service has a bad temper and arguing with customers online is very detrimental to our image, so we must pay attention to this."

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